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Writer's pictureHawaiʻi State Senate

Attorney General Message: Service of process

A Message from the Office of the Attorney General (4/23/2020 @ 2:00 p.m. HST):

Service of Process

During this telework period in response to COVID-19, and the Governor’s emergency Order to work from home, the Department of the Attorney General has temporarily altered its procedure for service of process on the State of Hawaii. Note that service of process does not include subpoenas, unless the subpoena is for the Attorney General, the First Deputy Attorney General, or the Department of the Attorney General’s Custodian of Records.


The temporary procedure for serving process on the State of Hawaii follows:

  • An attorney seeking to serve process on the State can email a PDF copy of the appropriate documents to atg.e-service@hawaii.gov.

  • Once the documents have been electronically sent to the Attorney General, the serving attorney must send the original documents to the Attorney General by U.S. mail, postage prepaid within three calendar days.

  • After the documents have been received electronically by the Attorney General, the serving attorney will be notified of their receipt by return email.

Again, this altered process for accepting service of process on the State of Hawaii is temporary, and is expected to remain in place only during the Governor’s work-at-home Order. Once the Governor’s Order has been lifted, service of process on the State of Hawaii will revert to the normal procedure set out in the Hawaii Rules of Civil Procedure. The Attorney General will provide official notification when service of process reverts to the normal process provided in the HRCP.


The Attorney General thanks you for your understanding and cooperation in this matter and asks all to stay safe.




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